To ensure great care and service we;

• have achieved Gold Membership of the British Dental Association Good Practice Scheme
• comply with all requirements set out by the Care Quality Commission (Reg. No 1-153023770)
• adhere to the General Dental Council Standards for Dental Professionals.
• carry out a rolling program of audits
• maintain staff training above and beyond the GDC requirements
• organise a peer review group meeting for local dentists
• comply with the requirements of current Data Protection Regulations.
• Maintain cross infection control measures to ‘best practice’ level as set out in the latest governments guidelines.

If for any reason you are not happy with the service or care you have received please feel free to discuss your problem with any member of the dental team so we can put things right. Alternatively you can write to our complaints officer Helen Hands and we will endeavour to address your problem. If you want further help, please contact the Dental Complaints Service for advice